Contact Us
If you have any questions regarding products, orders, delivery, returns, or customer support, please contact our team using the details below.
Company Name
Alpha Dane Ltd
Company Registration
05504409
VAT Number Gov.uk
GB876800788
Registered Address
16–18 Woodford Road, London, E7 0HA, United Kingdom
Operating & Dispatch Address
PO BOX — Rainham, RM13
Telephone Number
+44 20 3930 0018
Support Hours
Monday – Friday: 9AM – 6PM Saturday: Closed Sunday: Closed
Contact Us
If you have any questions regarding products, orders, delivery, returns, or customer support, please contact our team using the details below.
Company Name
Alpha Dane Ltd
Company Registration
05504409
VAT Number Gov.uk
GB876800788
Registered Address
16–18 Woodford Road, London, E7 0HA, United Kingdom
Operating & Dispatch Address
PO BOX — Rainham, RM13
Telephone Number
+44 20 3930 0018
Support Hours
Monday – Friday: 9AM – 6PM Saturday: Closed Sunday: Closed
Frequently Asked Questions
Shipping & Delivery
Most UK orders are dispatched within 1–2 working days. Delivery times may vary depending on courier services and product availability.
Yes. Free UK shipping is available on orders over £50. Orders under £50 are charged a standard £4.99 delivery fee.
Selected international destinations are available depending on product and shipping availability.
Tracking information is sent by email once your order has been dispatched.
Returns & Refunds
We offer a 14-day return policy in accordance with UK consumer regulations.
Please contact customer support before returning any products so return instructions can be provided.
Refunds are generally processed within 5–7 working days after returned items are inspected.
Payments & Security
Yes. Payments are processed through secure encrypted payment providers.
Available payment methods are displayed securely during checkout.
Customer Support
Customers can contact support using the Contact Us page or by telephone during operating hours.
